Privacy Policy

Last updated:

At Jointfrclearia, we are committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personalized styling services and visit our website at jointfrclearia.ddd.

Information We Collect

We collect information that you provide directly to us when using our styling services:

• Personal identification information including name, email address, phone number, and mailing address
• Style preferences, measurements, and wardrobe information shared during consultations
• Payment information when you purchase our styling services
• Photographs of clothing items or outfits you share with us for styling purposes
• Communication records including emails, messages, and consultation notes
• Website usage data including IP address, browser type, and pages visited

How We Use Your Information

We use the information we collect for the following purposes:

• To provide personalized styling consultations and recommendations
• To communicate with you about appointments, services, and inquiries
• To process payments and manage billing for our services
• To create and maintain your style profile and preferences
• To improve our styling services and customer experience
• To send you relevant styling tips and service updates with your consent
• To comply with legal obligations and protect our rights

Legal Basis for Processing

We collect and use your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Our processing is based on:

• Your consent where we have asked for it (e.g. marketing, optional preferences)
• Performance of our contract with you (e.g. providing styling services and processing payments)
• Our legitimate interests in operating and improving our business, where balanced with your rights
• Legal obligations where we must retain or disclose information by law

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist in delivering our styling services, such as payment processors
• With fashion retailers when facilitating personal shopping services on your behalf
• When required by law or to protect our legal rights
• With your explicit consent for any other purpose

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights regarding your personal information:

• Access and review the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of receiving marketing communications at any time
• Withdraw consent for data processing where consent is the legal basis
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the APPs

International Data Transfers

Your information may be stored or processed in Australia and, where we use overseas service providers (e.g. for hosting or analytics), in other countries. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure that the recipient complies with the APPs or is subject to a law or scheme that provides at least substantially similar protection. By using our services, you consent to such transfers where they occur.

Data Retention

We retain your personal information for as long as necessary to provide our styling services, maintain your style profile, comply with legal obligations, and resolve disputes. When information is no longer needed, we will securely delete or anonymize it.

Third-Party Services

We may use the following third-party services that collect or process information. Each has its own privacy policy; we encourage you to review them.

• Google Ads conversion tracking: Used to measure the effectiveness of our advertising. Google may use data to show you relevant ads and to measure conversions.
• Google Ads remarketing: Enables us to show ads to visitors who have previously visited our website. Cookies and similar technologies may be used for this purpose.
• Google Analytics: Collects information about how visitors use our website (e.g. pages viewed, time on site) to help us improve our site and services. Data may be processed by Google in accordance with its privacy policy.
• Google Maps API: Used to display our location on our website. Use of the map is subject to Google’s terms and privacy policy; Google may collect usage data.

Use of Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember your preferences. For details on the types of cookies we use and how to manage them, see our Cookies Policy.

Children's Privacy

Our styling services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights under the Privacy Act 1988 (Cth) and the APPs, please contact us:

Jointfrclearia
Unit 4/60 Junction Rd, Burleigh Heads QLD 4220, Australia
Phone: +61410300259
Email: reach-usAsk-@jointfrclearia.world